$45,000 - $45,000 USD yearly
Oversee the Banner pre-collection process using Flywire Pre-collect system. Evaluate Banner student and Fast vendor accounts for delinquency to be assigned to collection agencies to include verifying the accuracy of balances, adjusting/correcting charges and payments, reconciling and auditing transactional data, running system queries, preparing accounting reports, monitoring daily/continuous accounting activity, monitoring the collection agency, reconciling collected funds and accounts, preparing validation letters, negotiating disputes, and answering internal and external customer questions. Oversee and collect employee debt owed to university through employee payroll set-off. Formulate and manage 1098T, Hope Scholarship, and Lifetime learning tax reporting.
Responsibilities
Hiring Salary: $45,000.00
Manage Banner accounts for collection purposes. Manage delinquent accounts, through the pre-collect process: Identify delinquent accounts, send letters and place with Flywire Pre-collect. Reconcile accounts weekly, inventory and invoices, run query to identify payments made directly to USF, negotiate consumer disputes, validate the debts, and develop statistics on pre-collection recovery.
Manage Banner accounts through the collection process: Identify delinquent accounts and place with a collection agency, run query to identify payments made directly to USF, negotiate consumer disputes, validate the debts, and develop statistics on collection recovery. Assemble a worksheet for placement and approval for assignment to outside agencies. Review and approve all account payments from agency to student Banner account records. Review past due accounts and payment history for bad debt write off approval.
Manage programming development for IRS 1098T tax program. Audit and research 1098T program, Hope Scholarship and Lifetime Learning Credit through the Banner student system. Respond to student inquiries regarding charges, payments and financial aid awards. Resolve disputes concerning student records reporting.
Process departmental credits and maintain a system of authorized signatures. Verify credit requests are from an authorized signatory and then process approved credits by manually entering them in Banner. Also maintain database of credit requests and documentation in Banner Document Management System (BDMS).
Evaluate account invoices over 90 days past due to determine a course of action. Review with department heads to analyze each invoice status and make adjusting entries as necessary. Audit, schedule, and assign past due Fast financial accounts to collection agencies and assess collection costs to accounts based upon review of vendor contracts. Charge each department for collection costs not allowed by vendor contracts. Respond to agency and customer inquiries about accounts. Review and record payments posted to Fast AR accounts in collection. Monitor Banner accounts of employees for delinquency. Identify accounts that are delinquent and take appropriate actions as defined by USF regulations. This includes working with Payroll and GEMS to prepare employee offset forms, contacting department for validation of charges, reviewing accounts for systematic errors and reporting on debt aging.
Performs other duties as assigned.
Qualifications
Minimum Qualifications: This position requires a bachelor’s degree in accounting, Finance, or Business Administration or other field directly related to the position's specific responsibilities and two years of fiscal related work experience; or a Bachelor's degree in no specific required field and three years of fiscal related work experience; or six years fiscal related work experience.
Preferred Qualifications: Prefer experience in a university cashiering system or student accounts office, experience with Banner student system and PeopleSoft business accounting systems. Prefer previous customer service experience.
Senate Bill 1310- The Florida Senate ( https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements.
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
- (a) Two years of direct experience for an associate degree;
- (b) Four years of direct experience for a bachelor’s degree;
- (c) Six years of direct experience for a master’s degree;