POSITION OBJECTIVE
Responsible for overseeing the daily operations by directing and organizing the activities and services. Duties include hiring and training staff following company policies, speaking with customers to address concerns or solve problems and creating work schedules for staff. Works close with culinary to ensure high quality food and beverage products are consistent with management cost objectives.
ESSENTIAL JOB FUNCTIONS
QUALIFICATIONS
SKILLS AND ABILITIES
Language Skills: Excellent verbal and written communication skills.
Reasoning Ability: Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to resolve guest and employee conflicts. Ability to manage multiple tasks effectively.
PHYSICAL DEMANDS
WORK ENVIRONMENT
Work is generally performed in the kitchen area, restaurant, or office.