Front Desk Agent

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Summary

We are seeking a professional and customer-focused Front Desk Agent to provide a welcoming experience for visitors while supporting daily front desk operations. This role is ideal for individuals who enjoy interacting with people, staying organized, and contributing to an efficient and positive workplace.

Responsibilities

• Welcome visitors and provide friendly, professional assistance.
• Serve as the first point of contact for guests and customers.
• Coordinate appointments and support daily front desk activities.
• Receive and organize incoming mail, packages, and deliveries.
• Maintain organized visitor records and front desk documentation.
• Keep the reception area clean, organized, and welcoming.
• Support general administrative and office coordination tasks.
• Collaborate with team members to ensure smooth daily operations.
• Maintain a professional and positive front desk environment.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional attitude and customer-focused mindset.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and collaboratively.
• Reliable, adaptable, and dependable.
• Previous experience in reception, customer service, hospitality, retail, or administrative support is a plus but not required.

• Competitive salary ($40,000–$44,000 annually).
• Career growth and advancement opportunities.
• Comprehensive training and professional development.
• Supportive and collaborative work environment.
• Opportunities to build valuable event management and communication skills.
• Stable full-time employment.
• Hands-on experience working with promotional campaigns and events.
• Recognition for performance and professional contributions.