Order to Cash Analyst

Order to Cash Analyst – Tampa, FL (hybrid)

Be a part of a revolutionary change! 

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. 

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.  

Your ‘day to day’:

The concept of the Order to Cash analyst position is to support the Order to Cash (O2C) process, ensuring the company receives timely and accurate payment for goods and services. The role focuses on accounts receivable activities, customer account management, credit and collections support, and close collaboration with internal teams such as Sales and Customer Service, as well as external customers, to resolve discrepancies and obtain required information. Success in this role requires a proactive, detail-oriented mindset, strong analytical capabilities, and effective communication skills. The position plays a key role in supporting Order to Cash operations while ensuring compliance with company policies and internal controls.

• Perform daily Order to Cash and Accounts Receivable activities, including transactional processing, payment application, reconciliations, and preparation of management reports, in compliance with financial policies and procedures
• Analyze AR ageing, collections performance, bad debts, and write-offs; prepare related reports and support month-end close and reconciliations
• Review and recommend appropriate courses of action to resolve credit holds and credit limit issues
• Monitor and review customer accounts to ensure accuracy of invoices, pricing, terms, and timely resolution of discrepancies
• Support credit and risk management activities by performing credit analysis on new and existing customers, including the use and interpretation of Dun & Bradstreet (D&B) credit reports, reviewing applications, and preparing credit limit assessments in line with established policies
• Facilitate collections of past dues by coordinating with Customers, Sales, and Customer Service, and escalating exceptions per approval matrices
• Ensure compliance with internal controls and audit requirements, maintaining accurate O2C documentation and supporting special projects as assigned

Who we’re looking for:

• University or post graduate degree in a relevant field;
• Strong experience in OTC process in B2B environment;
• Strong written and oral communication skills;
• Ability to interact professionally with customers;
• Highly organized and detail-oriented;
• Ability to process high-volume transactional activity;
• Capable of working both independently and as part of a team
• D365 FO and reporting tools (Power BI) knowledge preferred
• Legally authorized to work in the US
• Ability to commute 3x a week to Tampa, FL

What we offer  

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!  
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace. 
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer. 

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.  

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. 

Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.

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