Intern - Information Technology

This position provides administrative, technical, and operational support to assigned department staff while gaining practical experience in local government operations. The Intern assists with daily functions, projects, research, data entry, customer service, and departmental initiatives. This position is designed to provide professional development, workplace exposure, and skill-building opportunities in public service.

ESSENTIAL JOB FUNCTIONS (examples, not all inclusive)

• Assists department staff with routine administrative, clerical, and operational tasks.
• Supports special projects, research assignments, data collection, and program development activities.
• Performs data entry, filing, document management, and record maintenance.
• Assists with preparation of reports, presentations, correspondence, and spreadsheets.
• Responds to basic inquiries from staff, citizens, and external partners via phone, email, or in person.
• Observes and participates in departmental meetings, training, and field activities as assigned.
• Assists with organizing events, outreach programs, or community engagement initiatives when applicable.
• Maintains confidentiality of sensitive information and records.
• Operates standard office equipment and software systems.
• Follows established policies, procedures, and safety guidelines.
• Performs related duties as assigned by the Department Director or Supervisor.

Education and Experience:

• Must be currently enrolled in or recently graduated from an accredited college, university, or technical program. 
• Coursework in public administration, business, human resources, finance, planning, engineering, information technology, or related field is preferred.

Knowledge, Skills, and Abilities:

• Basic knowledge of office procedures and administrative practices.
• Ability to communicate effectively in oral and written form.
• Ability to follow instructions and work independently when appropriate.
• Basic computer skills, including use of word processing, spreadsheets, email, and database systems.
• Ability to organize tasks, manage time, and meet deadlines.
• Ability to maintain professionalism and confidentiality.
• Willingness to learn municipal operations, policies, and procedures.
• Ability to interact courteously and tactfully with staff and the public.

PHYSICAL/MENTAL DEMANDS

This position requires the ability to work in a typical office environment using standard office equipment. It may require sitting, standing, walking, bending, lifting light objects, and using computers for extended periods. Visual acuity, hearing, and verbal communication skills are required.

The position requires the ability to concentrate, analyze information, follow instructions, and manage multiple tasks. Interns may occasionally experience time-sensitive deadlines and workload pressures.

WORKING CONDITIONS

Work is primarily performed in an office environment. Depending on assignment, some fieldwork may be required, which may involve exposure to outdoor conditions and uneven terrain.

The Intern may be required to work flexible hours, including occasional evenings or weekends, based on departmental needs and academic requirements.

LIMITATIONS AND DISCLAIMERS

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. 

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. 

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.