DescriptionLocated in Central Florida just minutes from Walt Disney World®, Reunion Resort & Golf Club is the premier Orlando vacation destination delivering the best in Florida resort experiences, whether for a family vacation, golf getaway, or group retreat – there is something for everyone! Our guests enjoy luxury villa accommodations and vacation homes, three signature championship golf courses – Palmer, Watson, and Nicklaus; a 5-acre water park, tennis and pickleball, mini golf, bocce ball and exceptional on-site dining with seven dining outlets and bars.
Reunion Resort and Golf Club offers a supportive, dynamic workplace with cross-training, career growth opportunities, and a strong culture of recognition. Hospitality begins with us, and at the heart of our culture is genuine care for our guests, and for each other. We believe that delivering exceptional service begins with how we treat our team members. Here, innovation and collaboration thrive, and every team member is empowered to deliver warm, personalized service that makes our guests feel right at home.
Job Title: Maintenance Engineer
Location: Kissimmee, FL
FLSA Status: Hourly/Non-exempt
Essential Function
The Maintenance Engineer is responsible for maintaining the overall functionality, safety, and appearance of resort facilities. This role performs preventive maintenance, troubleshooting, and repairs on building systems, equipment, and guest room components to ensure a safe, comfortable, and high-quality environment for guests and team members.
Key Responsibilities
- Perform routine preventive maintenance on resort equipment and systems, including HVAC, plumbing, electrical, and mechanical systems.
- Respond promptly to maintenance requests from guests, housekeeping, and other departments.
- Diagnose and repair issues related to guest rooms, public areas, pools, kitchens, and back-of-house facilities.
- Conduct regular property inspections to identify maintenance needs, safety hazards, and repair requirements.
- Maintain and repair HVAC systems, lighting, plumbing fixtures, appliances, and electrical systems.
- Ensure all equipment operates in accordance with manufacturer specifications and safety standards.
- Assist with preventive maintenance programs and maintain accurate maintenance records.
- Support renovation projects, equipment installations, and facility upgrades as needed.
- Follow all OSHA regulations, safety procedures, and company policies.
- Maintain tools, equipment, and work areas in a clean, organized, and safe condition.
- Collaborate with other departments to minimize operational disruptions and ensure guest satisfaction.
- Participate in emergency response activities and after-hours maintenance support as required.
QualificationsQualifications & Requirements
- Must be at least 18 years of age.
- Technical or trade certification preferred.
- Minimum of 2–3 years of maintenance experience, preferably in hospitality, resort, facilities, or property maintenance environments.
- Basic knowledge of HVAC, plumbing, electrical systems, carpentry, and mechanical repairs.
- Ability to read and interpret technical manuals, schematics, and blueprints preferred.
- Strong troubleshooting, diagnostic, and problem-solving skills.
- Ability to work flexible schedules, including weekends, holidays, and emergency call situations.
- Experience using preventive maintenance systems such as Breezeway, Quore, or similar work-order management platforms preferred.
- A valid driver’s license with an acceptable driving record is required to operate company vehicles, carts, and equipment throughout the resort property.
Safety Standards Requirements
- Lockout/Tagout (LOTO) - Strictly follow LOTO procedures when servicing or maintaining machinery, equipment, or electrical systems to prevent accidental startup or release of hazardous energy.
- Chemical Safety & SDS - Maintain and comply with Safety Data Sheets (SDS) requirements for all chemicals used in maintenance operations, including pool chemicals, cleaning agents, and landscaping products, to ensure proper handling, storage, and disposal.
- Personal Protective Equipment (PPE) - Consistently utilize required PPE, including safety glasses, gloves, steel-toe boots, protective clothing, and hearing protection, based on job duties and hazards.
- Ladder & Fall Protection - Follow OSHA-compliant fall protection standards when working at heights, including proper ladder usage and the use of harnesses and other protective equipment during elevated repairs or exterior work.
- Confined Space Entry - Adhere to all permit-required confined space procedures when inspecting or repairing underground utility vaults, crawl spaces, attics, or other restricted-access areas.
- Workplace Hazard Identification - Conduct “Point of Work” hazard assessments before beginning repairs to identify and mitigate risks to team members, guests, and property. Follow all safety procedures for hot work involving welding, soldering, or open flames.
- Guest Area Safety - Ensure all work areas visible to guests are properly secured with safety cones, wet floor signs, barricades, or other warning devices to prevent injuries during active maintenance work.
- Emergency Response - Maintain familiarity with the resort’s emergency shut-off locations for water, gas, and electrical systems and respond appropriately during emergency situations.
Physical Demands
- Ability to lift, carry, push, pull, and maneuver up to 50 pounds independently.
- Ability to perform physically demanding tasks, including climbing ladders, crawling into tight spaces, bending, stooping, kneeling, crouching, reaching, and standing or walking for extended periods.
- Ability to safely perform repetitive physical movements while maintaining proper ergonomic practices and adhering to Lockout/Tagout (LOTO) and fall protection procedures.
- Ability to work indoors and outdoors in varying environmental conditions, including heat, humidity, rain, dust, and noise.
- Ability to travel efficiently throughout a large, multi-use resort community, including condominium buildings, multi-level structures, and residential properties.
- Ability to use hands and fingers to operate tools, equipment, and controls requiring manual dexterity.
- Good visual abilities, including close vision, distance vision, peripheral vision, depth perception, and the ability to distinguish colors for electrical wiring and safety indicators.
- Sufficient hearing ability to recognize mechanical irregularities, alarms, and verbal communication in a maintenance environment.
- Ability to respond quickly to emergency maintenance situations in various locations throughout the property.
This position works throughout the property including guest rooms, public areas, mechanical rooms, kitchens, pools, and outdoor spaces to ensure the resort operates efficiently and safely.
NOTE: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Reunion Resort & Golf Club is an Equal Employment Opportunity and E-Verify employer. All applicants are subject to background checks. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.
If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to HR@ReunionResort.com.